{"id":997,"date":"2017-03-06T11:46:34","date_gmt":"2017-03-06T09:46:34","guid":{"rendered":"http:\/\/rediteq.kajahdus.fi\/tuki"},"modified":"2018-09-10T14:14:41","modified_gmt":"2018-09-10T11:14:41","slug":"support","status":"publish","type":"page","link":"https:\/\/rediteq.fi\/en\/support","title":{"rendered":"Support"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” bg_image=”550″ bg_position=”left top” bg_repeat=”no-repeat” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”50″ bottom_padding=”50″ overlay_strength=”0.3″][vc_column column_padding=”padding-7-percent” column_padding_position=”top-bottom” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1\/2″ tablet_text_alignment=”default” phone_text_alignment=”default”][nectar_animated_title heading_tag=”h1″ style=”color-strip-reveal” color=”Accent-Color” text=”Support and maintenance”][vc_row_inner text_align=”left”][vc_column_inner column_padding=”padding-5-percent” column_padding_position=”left-right” background_color=”#ffffff” background_color_opacity=”1″ width=”1\/1″][divider line_type=”No Line” custom_height=”30″][vc_column_text el_class=”klassi2″]\n

Our comprehensive support service assists our customers if problem arises. You can contact us by phone, e-mail or online support system.<\/h3>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”30″][nectar_btn size=”large” button_style=”see-through-2″ color_override=”#c8232a” hover_text_color_override=”#ffffff” icon_family=”none” url=”mailto:tuki@rediteq.fi” text=”Send a support request”][divider line_type=”No Line” custom_height=”30″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1\/2″ tablet_text_alignment=”default” phone_text_alignment=”default”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”50″ bottom_padding=”50″ overlay_strength=”0.3″][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1\/2″ tablet_text_alignment=”default” phone_text_alignment=”default”][vc_column_text el_class=”klassi3″]\n

Support Center<\/h3>\n

Support Center\u2019s address is tuki.rediteq.fi<\/a><\/p>\n

If you want to send questions, use address tuki@rediteq.fi<\/a>.[\/vc_column_text][divider line_type=”No Line” custom_height=”30″][image_with_animation image_url=”550″ alignment=”” animation=”None” box_shadow=”none” max_width=”100%”][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”1\/2″ tablet_text_alignment=”default” phone_text_alignment=”default”][vc_column_text el_class=”klassi3″]\n

Contact information<\/h3>\n

Support by phone: +358 44 562 8990<\/a>
\nSupport via e-mail: support@rediteq.fi<\/a>
\nOnline Support System: support.rediteq.com<\/a><\/p>\n

Support by phone<\/b><\/p>\n

To make the support service smooth, we wish that our customers would use the support number so that the calls can be routed to the right people and we can avoid queues. When it is necessary, the call may be forwarded to the person who knows the matter best.<\/p>\n

Cost of the support by phone<\/b><\/p>\n

The support number is a normal Finnish mobile number, so the call will cost the same as calling any other mobile phone number in Finland.<\/p>\n

The support number is only for the customers with a maintenance contract.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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