The maintenance contract assures our customers continued support in problem situations, as well as the general development of the software.
The contract contains support services by web-based solutions including e-mail support, help desk over the phone and remote assistance for problem solving. Our maintenance contract includes product updates and delivery of all general product updates.
Support Contact information
Support by phone
To make the support service smooth, we wish that our customers would use the support number so that the calls can be routed to the right people and we can avoid queues. When it is necessary, the call may be forwarded to the person who knows the matter best.